Privacy Policy

Easy Meals Privacy Policy

1. This Privacy Policy explains how Easy Meals its respective subsidiaries, affiliates, associated companies and jointly controlled entities (collectively “Easy Meals”, “Platform”, “we”, “us” or “our”) collect, use, process and disclose your Personal Data through the use of Easy Meals’ mobile applications and websites (respectively “Application” and “Websites”).

2. This Policy applies to our customers, vendors, riders (collectively “you”, “your” or “yours”).

What personal information Easy Meals collects from you?

3. “Personal Data” is any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, nationality, telephone number, bank and credit card details, personal interests, email address your image, government-issued identification numbers, biometric, data, race, date of birth, marital status, religion, health information, vehicle and insurance information, employment information and financial information.

Cookies and Google Analytics

4. Easy Meals collects Personal Information from you when you register with Easy Meals, when you order goods or services from Easy Meals or use the Website. Easy Meals also collects Personal Information when you complete any customer survey.

5. Easy Meals and third parties with whom we partner, may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (sometimes called “flash cookies”), advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technology (“Cookies”) in connection with your use of the Websites and Application. Cookies may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit Personal Data about you and your use of the Service, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual session.

How will Easy Meals use the Personal Information collected from you?

6. Easy Meals may allow third parties to use Cookies on the Websites and Application to collect the same type of Personal Data for the same purposes Easy Meals does for itself. Third parties may be able to associate the Personal Data they collect with other Personal Data they have about you from other sources. We do not necessarily have access to or control over the Cookies they use.

7. Easy Meals may also share non-personally identifiable Personal Data with third parties, such as location data, advertising identifiers, or a cryptographic hash of a common account identifier (such as an email address), to facilitate the display of targeted advertising on third party platforms.

8. If you do not wish for your Personal Data to be collected via Cookies on the Websites, you may deactivate cookies by adjusting your internet browser settings to disable, block or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser.

9. The provision of your Personal Information is voluntary. However, in the event you do not provide the required Personal Information, Easy Meals may not be able to communicate with you and/or to provide you with the services requested.

Transfer and disclosure of Personal Information

10. You acknowledge that Easy Meals may send your Personal Information to credit reference and fraud prevention agencies and other person as when required, where permitted under applicable laws in processing your order.

Retention of your Personal Information

11. Easy Meals shall be entitled to retain your Personal Data for the period necessary to fulfil the Services and for the purpose of verification, enabling communication, to fulfil our role as a data processor etc. (“Purposes”) unless a longer retention period is required or allowed by law. Once your Personal Data is no longer necessary for the Services or Purposes, or we no longer have a legal or business purpose for retaining your Personal Data, we take steps to erase, destroy, anonyms or prevent access or use of such Personal Data for any purpose other than compliance with this Policy, or for purposes of safety, security, fraud prevention and detection, in accordance with the requirements of applicable laws.   

12. Upon termination of User’s access to the Easy Meals, User may instruct Easy Meals to delete all Personal Data from Easy Meals’ systems as soon as reasonably practicable. Please note that account deletion is permanent and irreversible. After successful deletion, you will not be able to login and view previous account history. Easy Meals reserves the right to reject future account creation requests from you. Please ensure that you have completed all orders before submitting the request.


13. Easy Meals shall have the right to modify, update or amend the terms of this Privacy Policy at any time by placing the updated Privacy Policy on the Platforms such as the Application or Website. By continuing to use the Application, Websites or Services, purchase products from Easy Meals or continuing to communicate or engage with Easy Meals following the modifications, updates or amendments to this Privacy Policy, you signify your acceptance of such modifications, updates or amendments.

Facebook Data Deletion Instructions

If you choose Facebook as your login option to the Easy Meals App, your data and/or activities in the Easy Meals App may be shared and kept with Facebook and we are not responsible for those data and/or activities. In accordance with Facebook’s policy, we hereby provide a User Data Deletion Instructions to help you manage, remove and/or delete your data and/or activities related to the Easy Meals App in your Facebook account.

If you wish to remove and/or delete your data and/or activities related to the Easy Meals App in your Facebook account, you may follow the instructions below:

1. Go to your Facebook Account’s Setting & Privacy. Click “Settings”

2. Look for “Apps and Websites” and you will see all of the apps and websites you linked with your Facebook.

3. Search and Click “Easy Meals” in the search bar.

4. Scroll and click “Remove”.

5. Congratulations, you have successfully removed your Easy Meals App’s data and/or activities in your Facebook account.

In the event that your data and/or activities remained in your Facebook account despite following the above instructions, you may contact Easy Meals Customer Service for assistance.